Spares software that finds the part before the customer leaves
A spares counter runs on one question asked forty times a day: do you have the part for this vehicle. Answering it needs part numbers, alternates and fitment, and answering it slowly costs the sale to the shop across the road.
| Part no. | Brand | Stock | Rate |
|---|---|---|---|
| BP-4471-OE | OE | 6 | 1,840.00 |
| BP-4471-A | Alternate | 14 | 1,120.00 |
| BP-4472-A | Alternate | 0 | 1,180.00 |
What spares dealers use it for
Search by part number
Including the manufacturer’s number, your own code and the number printed on the old part the customer brought in.
Alternates and equivalents
When the original is out of stock, the alternate is on the same screen with its own price and availability.
Vehicle fitment
Which parts fit which model and year, so the counter can answer without a catalogue and a guess.
Fast counter billing
Part, quantity, tender, print — with the GST split and the stock issue happening behind it.
Warranty returns upstream
A defective part returned to the manufacturer tracked as a claim until it is credited, rather than written off and forgotten.
Dead stock visibility
Spares businesses die of slow stock. Ageing and non-moving reports per brand and per category.
How a spares business sets it up
- Load part numbers and alternates. Including your own codes and the OE numbers, so any of them finds the part.
- Map fitment where it matters. For the models you sell most — this is the search that wins counter sales.
- Bill at the counter. Fast, with stock issued and the ledger posted on save.
- Watch the dead stock. Monthly. It is where the working capital of a spares business quietly goes.
Spares questions
Can I search by the number printed on the old part?
Yes. An item can carry several identifiers — the manufacturer’s number, your own code and the printed part number — and any of them finds it, which is what the counter actually needs.
Does tBiz suggest alternate parts?
Yes. Alternates and equivalents are linked to the original, so when the OE part is out of stock the substitute appears on the same screen with its own price and availability.
How are warranty returns to the manufacturer handled?
As a claim tracked against the part and the supplier until it is credited, rather than as a write-off. Spares businesses lose real money to claims that were raised and never chased.
Can I see which stock is not moving?
Yes, by brand, category and age. For a spares dealer this is the most important report in the system, because dead stock is the main way the business consumes its own capital.
Related
Answer the counter question faster
Load your part master free and see how quickly a fitment search comes back.